SHIPPING & RETURNS
Transparent fulfillment policies across India, easy 3-day exchanges, and precise garment sizing.
Domestic Delivery Only
As a young label, we currently ship exclusively across India to all serviceable pin codes. We do not offer international shipping at this time to maintain prompt domestic fulfillment.
Standard Delivery
Free above ₹2,0004 – 7 Days
Delivered across India. ₹150 flat shipping fee applies on orders below ₹2,000.
Metro Cities
Priority Transit2 – 4 Days
Fast-track delivery for Mumbai, Delhi NCR, Bengaluru, Kolkata, Chennai, and Hyderabad.
Dispatch & Order Tracking
• Orders are processed and dispatched within 24 to 48 business hours.
• As soon as your order leaves our hub, you’ll receive an SMS and email notification with an AWB live tracking link.
• Official Tax Invoices: Every parcel is dispatched with an authentic, itemized tax invoice for compliance and record-keeping.
3-DAY RETURNS & EXCHANGES
We want you to love your pieces. If the fit isn’t quite right, we offer a straightforward doorstep reverse pickup.
3-Day Window
Initiate your return or exchange within 3 days of your delivery date.
Original Condition
Items must be unworn, unwashed, and returned with original tags attached.
Doorstep Reverse Pickup
Email CustomerSupport@tashoka.in with your Order ID. Our courier picks it up directly from you.
Razorpay Source Refund
Replacements dispatch immediately. Refunds process to source payment via Razorpay within 5–7 business days. View full Refund Policy.
GARMENT SIZE GUIDE
All TASHOKA garments are tailored with a relaxed, contemporary drape. If you prefer a closer fit, we suggest choosing your true size. For a signature relaxed aesthetic, your standard size is ideal.
| Size | Chest (in / cm) | Shoulder (in / cm) | Length (in / cm) | Sleeve (in / cm) |
|---|---|---|---|---|
| M | 40 in / 102 cm | 18.5 in / 47 cm | 28.0 in / 71 cm | 9.0 in / 23 cm |
| L | 42 in / 107 cm | 19.5 in / 49.5 cm | 29.0 in / 74 cm | 9.5 in / 24 cm |
| XL | 44 in / 112 cm | 20.5 in / 52 cm | 30.0 in / 76 cm | 10.0 in / 25.5 cm |
01. Chest
Measure under your arms across the fullest part of your chest keeping the tape level.
02. Shoulder
Measure horizontally across the back from the edge of one shoulder bone to the other.
03. Length
Measure vertically from the highest shoulder seam point straight down to the hem.
FREQUENTLY ASKED
Are size exchanges completely free?
Yes! We offer 1 complimentary reverse pickup and replacement for size adjustments. Simply email CustomerSupport@tashoka.in with your order number.
Can I cancel or edit my order before dispatch?
If your order has not been dispatched yet, we can modify or cancel it. Please reach out to us within 2 hours of placing the order.
Will you ship internationally in the future?
We plan to expand globally as our operations grow! For now, our full dedication is focused on perfecting the pan-India customer experience.
Still have a question?
Our support team is happy to help you with personalized guidance.